Privacy Policy

Privacy Policy

This Privacy Policy explains how Thomas Wellington collects, uses, and shares your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you to our site, and how you interact with the website. We refer to this information as Device Information.

How We Collect Device Information

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files – Track actions occurring on the website and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and timestamps.

  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the website.

When you make or attempt to make a purchase through the site, we also collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to fulfil orders placed through our website, including processing payments, arranging shipping, and sending order confirmations or invoices. We also use this information to:

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising related to our products or services, in line with your preferences

We use Device Information to help identify potential risk and fraud (particularly via IP addresses), and to improve and optimise our website. This includes generating analytics about how customers browse and interact with the site and assessing the effectiveness of our marketing and advertising efforts.

Sharing Your Personal Information

We share your Personal Information with trusted third parties who help us operate our website and services. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to better understand how customers use our website. You can learn more about how Google handles Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our legal rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the links below:

You can also opt out of some services via the Digital Advertising Alliance’s opt-out portal:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our website’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access the Personal Information we hold about you and to request that it be corrected, updated, or deleted. To exercise these rights, please contact us using the details below.

Please note that we process your information to fulfil contracts with you (such as when you place an order) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through our website, we retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.

If you want, I can also:

  • Tighten this into a shorter luxury-brand version

  • Add a Contact Information section at the bottom

  • Align it exactly with Shopify’s GDPR & UK compliance recommendations

Just say the word.

Get in Touch

Email: support@thomas-wellington.com
Support Hours: Monday to Friday, 9 am to 5 pm
Phone Number: +44 7396 714772
Address:  6 The Park Potterhanworth Lincoln LN4 2EB United Kingdom